Hi Luke,
Sorry for the frustration in working with the Vario-W. Let me start with posting instructions for calibrating the
grind on a Vario-W (This is very different than calibrating the scale). With all Vario's it is critical that the grind calibration be done with the motor running and no beans in the grinder. I know of no other way to really fine tune the calibration. The unique part of calibrating the grind on a Vario is as follows:
Remove the grounds bin, press TARE (display will read 00.0), when ready with the calibration tool press any of the preset buttons (1,2, or 3) and then START. The grinder will now run (for up to 3 minutes) allowing you to complete the calibration routine according the instructions. When done calibrating, press the START/stop button to stop the grinder. After completing grind calibration, replace the grounds bin onto the scale and press TARE.
In the first few pounds of use, your Vario may need a few grind calibrations to be done as the adjusting spline wears in (not the burrs) . Once done with the "break in" period, need for re calibration is far less frequent.
When you used up a bag of coffee and only got 20 second pours, what beans were you using and how old were they?
In the example where you went from 1W to 2A, i would recommend (if you are starting at 1W) moving the Macro from 1 to 2 then the Micro from W to A. In the design of the Vario there is a small amount of overlap, meaning that the full range of the Micro is a bit bigger than one click of the Macro.
I find that 1 click on the Micro scale (with fresh beans) produces about 2-4 seconds shot time difference (all else being equal). If your Vario really goes full range on the Micro with no change in shot times, then something is really wrong (assuming good fresh beans). if this is the case please contact
support@baratza.com and we will get you a replacement.
Regards,
Kyle