I've had this machine for several months. I have had some problems with wandering grind settings, and have been in contact with Kyle, off and on. I think my current problem is un-related, but I mention it anyway.

Today, as I was grinding, the machine suddenly made a loud "bang". The coarse adjustment lever, which was all the way up, shot down to the bottom.

Now, the lower burr will spin when no beans are in the machine, but it stops if I add a half dozen beans and turn it on. No torque.

Is this a simple problem to deal with, or should I be sending the machine back to Chris for service? I assume it is a warranty issue, but really don't know, and I don't want to start digging into a machine under warranty w/o some advice.

Bill

Sounds like the same symptoms as Baratza Vario death by single stone. E-mail Chris or Kyle, I'm sure either will square it away.

BillK wrote:Today, as I was grinding, the machine suddenly made a loud "bang". The coarse adjustment lever, which was all the way up, shot down to the bottom.

Sounds exactly like what happens when you grind into a stone. Have you inspected the burrs? Are they ok?

BillK wrote:Now, the lower burr will spin when no beans are in the machine, but it stops if I add a half dozen beans and turn it on. No torque.

It might be that the belt was damaged also.

BillK wrote:Is this a simple problem to deal with, or should I be sending the machine back to Chris for service? I assume it is a warranty issue, but really don't know, and I don't want to start digging into a machine under warranty w/o some advice.

If it was a stone, it is not probably covered by warranty.