slooowr6 wrote:The turning knob, not collar. You can't turn the collar on the stepless. Turn the knob counter-clock the collar rotates count-clock.

Yeah, but the confusing thing about that statement is that there are adjustment knobs on either side and they will rotate in opposite directions; i.e., if you are turning the knob on the right side (as you face the grinder) clockwise, the knob on the left side will be turning counter-clockwise.
So if you turn the knob on the
right side of the grinder (as you face it) counter-clockwise then the dial will turn clockwise and the grind will become more coarse. If you are turning the knob on the right to make the grind more coarse then turn it clockwise. If you make a reference mark (using a marker, tape, etc.) on the front of your grinder, you will see that you are tending toward higher numbers. Good luck!
Justin