AeroPress Cracking Problem - Page 2
- weebit_nutty
- Posts: 1495
- Joined: 11 years ago
Appears you bought a new one.. Make sure it's not a knockoff.
You're not always right, but when you're right, you're right, right?
- aecletec
- Posts: 1997
- Joined: 13 years ago
Is it a cold rinse while it's hot? If so, might that contribute?
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- Posts: 309
- Joined: 10 years ago
Unless Bed Bath and Beyond sells knock-offs, I don't think it would be.
As for the rinse, it's actually a very hot rinse so as to be sure to wash the coffee oils off and aid in its drying after a quick wipe off.
A new update. I just got this email, back where I sent them that picture.
"Hello Keith,
Thank you for contacting us, and for sending the photo. Those cracks are what we call stress cracks, and they are a very rare issue that occurred to a small number of AeroPresses produced with that material. We treat the issue as a defect. Please give me your shipping address, and I will send you a replacement chamber made of a new material, along with a seal.
Best Regards,
Scott Adler
Aerobie, Inc. "
Sounds like you can't complain about their support.
As for the rinse, it's actually a very hot rinse so as to be sure to wash the coffee oils off and aid in its drying after a quick wipe off.
A new update. I just got this email, back where I sent them that picture.
"Hello Keith,
Thank you for contacting us, and for sending the photo. Those cracks are what we call stress cracks, and they are a very rare issue that occurred to a small number of AeroPresses produced with that material. We treat the issue as a defect. Please give me your shipping address, and I will send you a replacement chamber made of a new material, along with a seal.
Best Regards,
Scott Adler
Aerobie, Inc. "
Sounds like you can't complain about their support.