Hi All
I am sitting at Seattle airport waiting on a redeye back to detroit after spending last Friday with Mark, Sandy and Caleb at Synesso....they were wonderful and patient hosts with a midwest chatterbox that wanted to dig into everything in sight.
I took a ton of photos and will be posting a trip report in my free time

but suffice to say I was blown away with the attention to detail, quality and customer service I saw. Mark really understands the concept of "Must run...ALWAYS" and the way the machines are built reflects that.
In a nutshell...
Gorgeous welds....even the ones you will never see!
Bomb-proof boilers
Standard fittings...Yeah!!
An emphasis on ease of maintainability.
Boiler drains that really drain the boiler.
De-scaling ports that are well thought out.
Continuous improvements to the product.
Cheers,
Sean
P.S.
This trip has been a long time in planning and in the end, I was only able to give 2 days notice to Synesso before showing up on their doorstep.
Thanks again to Mark and Sandy for their hospitality.