Well, those that have followed this post know that I had been waiting for a few parts to come in from Switzerland and in doing so there have been several questions on whether I had had any luck working with the factory. As you know parts for these machines can be quite expensive. And before rolling the dice with international mail I tried one of the local suppliers to see if they had the parts in stock. What happened next was yet another twist to this crazy story on trying to rebuild this machine.
To my amazement this is what I got in return:
We derive income from repairs on these machines..... Although your posting does get a lot of traffic, I sincerely ask you to keep in mind that it can "pull the food off our employees' table." Although the post can drum up a lot of interest in Olympia, it can also create more demand for used machines..., The same goes for our repair business.... Please understand that I am not asking to stop what you are doing, but to keep in mind all parties....
Now knock me over with a feather. I was shocked that the work that I was doing on a beat-up coffee machine would threaten the livelihood of a professional repair shop.
With that uplifting offer to supply me parts, I decided that I would deal directly with the factory.
Now the factory has a great little site
http://www.olympia-express.ch/
And when you go to their support pages, they offer schematics of the machines and the ability to click on the blueprints and order your parts. Very slick, but still a bit old world, since they contact you separately to get your credit card information before they send the parts off. So giving it a shot, I put one order in for a new heating element and another one for new switches, siphon tube and an extra basket.
Well it does take a few weeks, but then the mailman is calling with registered mail and the parts show up on your doorstep. No customs, no duty, no fuss. Here is a pic of my new element:
And the new status light and switch. I was very pleased with the new status light since it came with a cool new chrome ring around it that was much better looking than the original:
So with the parts all in I am simply down to waiting for my handles and parts that I loaned out to Les from Thor Tamper to complete the machine. Wiring is done and I am close to final assembly. So the next couple posts will start unveiling the finished product...stay tuned.