... ILLY ?
Okay, I am from Holland, but I've been to Italy a couple of times, and I think there is no chain like Starbucks over there. As far as I have seen, mostly private owned cafés over there. In Italy, when your espresso isn't top notch, you better close your business.
About Starbucks. I have been to the US two times, and I am sorry to say, but as far as I know your regular coffee sucks! At one time, when I was having breakfast with my friend, we couldn't make out which cup had coffee, and which had tea in it

Both were horrible!
So with that in mind, Starbucks was really okay. I must say that I was disappointed with the quality of their espressos, I had expected more of it: "So this is the best espresso in the US?!" But at the time, little did I know about the specialty shops around.
Perhaps I was biased about "American Coffee". Just one year before, when I was in Venice (where the European coffee culture began!), there was this American woman shouting across the Rialto-bridge (of all places) to her husband: "Hey, you know what? They've got espresso over here!"
Yeah, what a surprise!
But now, of course I know better! Next time when I come to your beautiful country I will seek out the good places!