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New coffee shop in busy location... WHICH commercial coffee machine to buy?

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Link to "New coffee shop in busy location... WHICH commercial coffee machine to buy?"by GACL on Tue Mar 20, 2007 12:10 pm

Dear all,

please advise ! I am opening a new private coffee shop at a very busy location in a food court. Currently they sell 100 cups per day (espresso) of terrible quality. I plan to buy a good espresso machine and arrange to make : espresso, cappuccino, and 7-9 different coffee drinks (with syrups and milk froth). I want to increase sales to 300 cups per day. I visited many sites and looking for a good quality machine. Please advice: LINEA 2 group La MARZOCCO - a good choice ? Or what is good based on your experience ? Thanx.. Diana
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Link to "New coffee shop in busy location... WHICH commercial coffee machine to buy?"by jesawdy on Tue Mar 20, 2007 12:51 pm

Diana-

Typically, a commercial coffee operation will source their espresso equipment and service through their wholesale roaster or coffee supplier. I would suggest that you seek out some local support for advice and help establishing your new business. For MOST commercial endeavors, you'll want to have equipment that is either under warranty and/or under some sort of service agreement.

You may also do well do attend some espresso preparation training (also sometimes offered by roasters, but there are businesses that do the same) if anything is available to you in your area. Another option is to seek out a professional barista that offers training.

I wish you well and good luck.
Jeff Sawdy
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Link to "New coffee shop in busy location... WHICH commercial coffee machine to buy?"by PheasantCreek on Sat Mar 24, 2007 1:41 pm

I would highly recommend writing a business plan and marketing plan. Do your research before you take over an operation. Ask yourself how you will triple the volume of the location. Understand the numbers to make the operation profitable and how to do a cash flow statement. I've see too many folks that just buy a business and a new machine and wonder why they don't make it after they are committed.
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Link to "New coffee shop in busy location... WHICH commercial coffee machine to buy?"by PhaetonFalling on Mon Mar 26, 2007 11:32 pm

PheasantCreek wrote:I would highly recommend writing a business plan and marketing plan. Do your research before you take over an operation. Ask yourself how you will triple the volume of the location. Understand the numbers to make the operation profitable and how to do a cash flow statement. I've see too many folks that just buy a business and a new machine and wonder why they don't make it after they are committed.


I would agree with this. If you're taking over an operation, or establishing a new operation, in the food/beverage industry, expect to lose money for the first year, maybe 2. The industry is extremely difficult

Try to get yourself into the food/entertainment section of the most widely read local paper. You can do this by being excessively knowledgeable and picky (verging on snobbish) about what's served, and then contacting the paper. It helps build a reputation.

You can get good quality flyers printed at "acid flyers." as well as glossy type business cards.


One of the more important things about establishing a food service business is creating atmosphere. (This is what starbucks has down well, even though the espresso blows). The establishment of the proper atmosphere is an important part of sit-down style establishments. I'd highly consider dropping some money on this, especially if you want to pictures on the food section of a paper to look very pretty.

Don't forget local exposure through directory listings.

If you're in a small downtown area of a small-midsized town, printing a downtown map, and simply listing all the places in the area and putting yourself on the front page w/ pictures and captions can yield a significant boost in sales.

Sincerely,

Namson Pham
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