old442 wrote:Why do some shops insist on pulling shots in two stainless pitchers and then pouring them into the cup?
Kurt
I work in a shop part time and the only time I ever do this is when a customer orders
a) Any milk based espresso drink in a 20 oz cup (not my shop - if it was I wouldn't sell 20 oz drinks). Our 20 oz cups are automatically served with two double ristretto shots of about 1.5 oz each. The 20 oz cups will not fit under the pouring spout of the LM Linea.
b) Any size quad shot Americano. We add the espresso to the water - not vice versa.
One might ask.... why not make the two double shots in succession - both into the same pitcher? First reason is because I'd rather deal with losing a bit of crema from two pitchers versus having the first shot go really flat while the second one is being pulled. Second reason is that many of our morning rush customers (I work 6 AM to 8 AM) are in a big hurry. Don't ask me why - but it's the way it is. I have literally seen cusotmers - on many occasions - walk out if it took more than three minutes from start to finish to enter the store, get their drink and leave.
I'll also note that it's not my shop and not my set of practices......
But I have been in what I considered to be a fairly progressive and well run shop (not the one where I work

) that pulled ALL their shots into shot glassess and then transferred them into the ceramic or paper cup. When I asked why they said it was so the barista could check the shot quality and amount of crema on every drink. I think that's a terrible idea. It's easy enough to tell whether you have a good pour or not by just watching the espresso flow directly into the (preheated!) ceramic cup.