I am experiencing a problem with my beloved Gaggia Carezza, and I was hoping someone here could help me.
When I turn on the pump the machine starts to make a comparatively loud noise, in other words, just as it usually does! But quickly hereafter, about two seconds, the level of noise drops dramatically and very little, maybe about a few drops, is coming out of the grouphead. Usually the machine would continue with more or less the same level of noise and the water would flow continuously from the grouphead.
The retailer tells me that my problem might be caused by scale, and I admit that this might be true even though I run a liter of Cleancaf through the machine after every three or four weeks. But what I do not understand is how this could develop within only a few hours. I had pulled at least two doubles during the day, and then suddenly after supper the machine reacted like I described.
I asked the retailer if I could remove the nut that is placed in the middle of the grouphead after taking off the dispersion screen and the brick that is hold in place by the two hexagon screws. But he told me that I would lose the guarantee if I did that. But then again, if the problem is caused by scale the guarantee will not cover the damage anyway.
What am I supposed to do then? Any suggestions are appreciated! I really like my Carezza (so much it makes my girl friend jealous) and I can not stand the thought of it being history! Please help me...
Best regards
Troldborg
