Thanks for the link; I wasn't able to find reviews on the Yahoo site but I guess I didn't look hard enough.
This is all very strange. When I ordered from them around 2 years ago, someone answered the phone, and my order was shipped out immediately. The prices were quite cheap and I was entirely satisfied.
Since most of what this place sells is very cheap, I'd bet the average order is less than $50, more likely less than $20. I can't believe that there is intentional fraud for a place selling small cheap obscure plumbing fittings with small average orders. More likely, it seems, is that the company went bust, or there were multiple owners with a falling out, or the owner died or became ill. The charging for orders might well be something that Yahoo does for the merchant automatically as part of the Yahoo Stores arrangement. If something bad befell the company, Yahoo could have continued to charge for orders placed that were not fulfilled, at least for a while. Since the complaints seem to date back to January, with none more frequent, I'd have to guess that either customers have been scared away (but they'd have to find those reviews which isn't that easy), or Yahoo has shut down the site for order placement purposes, but for some reason left the webpages up.
In any event, I'd find another supplier. I don't know if Mcmaster.com has what the OP originally was seeking, but they have an enormous inventory, terrific service, and dirt cheap shipping and handling fees on small orders.
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