Charles,
I've had my A3 for about 7 months now, so by all means and measures, I'm no expert nor do I have prior experience with another prosumer espresso machine. So take this for what it's worth.
1. I believe that my A3 came with a bottomless portafilter, and I have another one from Espresso Parts. I've never had any problems with either. In fact, I never use anything but a bottomless portafilter.
2. As for the dose, I had problems initially with overdosing (the grouphead is rather low). However, I dropped the dose down to about 17 grams (in the filter), and I don't have problems. My routine is similar to yours, but here's how it goes:
- I use the
Weiss Distribution Technique so I dose into a yogurt cup.
- After I've stirred it, but before I remove the yogurt cup or distribute, I give the portafilter a gentle tap on the counter to settle the coffee.
- After removing the yogurt cup but before distributing, I give it another gentle tap on the counter (nothing too hard). This time to both further compact the coffee in the PF and to fill in the space left by the cup.
I then distribute, tamp to 30 pounds, a very light tap on the side, dump any loose grounds, tamp again to 30 pounds.
With this, I can put a dime on the top of the puck and it leaves a light imprint on the puck when I lock it in. Note, that I use a Espro tamper every now and then to calibrate myself, but I typically use a convex tamper since I think it works a little better on the A3.
Most people on here have far more experience so I'm sure they can provide more or better advice. It may very well depend on your coffee blend as well.
Steve
In the time I was writing this and trying to troubleshoot a bad internet connection, Dan has already answered your question!