Hey guys,

I've got the entry-level Saeco Aroma machine and looking to try my hand at descaling it. I read here that using citric acid is the way to go... I just wanted to check my facts on the other things I've heard:

- the Saeco manual says to never use vinegar to descale the machine... is this because of the stainless boiler?
- this machine was serviced once and came back to me with a couple of packets of Urnex. The stuff looks like what you'd use to clean out your glass coffee carafes from drip machines, is Urnex fit for descaling an espresso machine?
- I saw this stuff in a local kitchen appliance store by their espresso machines, anyone heard of it? It's pretty pricey at $13 a bottle: Durgol 0291 Swiss Espresso Special Decalcifier
- the machine originally came with a packet of descaler from Saeco, not sure if this stuff was the same sort of cleanser as Urnex, but the consistency was the same.

Any help is appreciated... even if only a link to some info on entry level descaling for a guy about to take his first shot at it.

G

Actually, I saw photos of the Dezcal product and it jogged my memory.. this is what was included in the Saeco Aroma's box.

However, the Urnex packet that came from the repair shop was not Dezcal. It says "Coffee Equipment Cleaner". Active ingredient: Sodium Tripolyphosphate

I'd hazard a guess that this is the stuff I would soak my portafilter and filter basket in, right? Obviously not a descaler....

Thanks Randy (love your site btw.... though I'm still only a third of the way through your story).

G