by jlhsupport on Mon Apr 11, 2011 9:45 am
Hi Paul and welcome!
Does it trip the thermostat when in brewing mode or steaming mode?
It may be either the thermostat for brewing temp, or the one for steaming that needs to be changed. The safety thermostat that resets may also need to be changed. These are all inexpensive parts.
If it is not one of the thermostats, and you are certain scale is not the problem, the only other common causes result from the water level inside the boiler becoming too low. You referred to the Silvia as a veteran, and that leads me to be mostly certain that you use her correctly, but I'll go over the causes of low boiler water just in case.
First, upon startup each morning/afternoon, be sure to activate the coffee delivery switch and pump as much water as you want to out of the group head. This not only gives you fresh water to brew with, but it also ensures the boiler is fully charged.
Next, any time you froth/steam milk, you need to always and immediately recharge the boiler directly afterward by turning off the steam switch and activating the coffee delivery switch. While water is coming out, open the steam valve to clean out the inside of the wand pipe.
Also, in rare cases, if the Silvia is left on and idle for too long (many), the water level may drop if steam escapes from the OPV (pump Over Pressure Valve) back into the water tank during each heating cycle.
Joshua Stack
JL Hufford