ptrck2184 wrote: It turns out that a calcium deposit was blocking the diaphragm in the pipe that leads from the boiler to the pstat. .... The block in the line came from testing in the Italian factory.
Uhh... really? That's what they told you?! It is difficult to believe that the test done at the factory, which would be short in duration even under the most stringent of standards, could do that. My first response to that if they said it to me would be, "B... S...!" A $1700 machine, new, with scaling problems? It would make me question whether it was really a new machine or the procedures at the factory, or how long it sat in a box with really hard water in it before you got it.