Hi everyone,

I recently acquired a used (~1 year old) Nuova Simonelli Appia. I had planned to practice drinks the whole afternoon. The first few went well, but I could tell that the steam wand was acting kind of funny after the 5th or 6th drink made. My shots began to diminish in quality, and then I couldn't get any hot water from the machine...all I received was steam. It wasn't until then that I thought to look at the pressure gauge. Resting, the pressure sat at about 7 bars, when I ran a shot, the pressure dropped drastically to just above 4 bars.

I was lucky in the past while working at a coffee shop - I always had someone who knew more than I did. But unfortunately for me, it meant I never learned how to troubleshoot a machine. Can anyone help? What's going on?

Nicole

Auto-fill problems? It almost sounds like you've run the boiler dry.

How can I check to determine if that is the case? What kind of part would I need for that?

Is there a sight glass?
The sight glass shows the water level in the boiler.

Unfortunately, no. It's the 2 group head unit...no sight glass (at least not one that I can see easily). Is there another way (that is without having to take the machine apart)?