by barberouge on Sun Nov 21, 2010 10:01 am
My experience with the new version is rather mixed. I have in fact two new units but none of them works like it should...
I had bought the Mypressi (first model) in June here in Germany. I really liked it because if the excellent espresso that it produced. The Quickmill that I had used before soon turned into a milk frother - the Mypressi was able to brings out flavors so much better.
But then I had some problems with it. The spout had fallen off, and it was impossible to get it back on - not really nice when you mostly do doubles. Then it seemed to have a slow leak issue, and just a little later it developed hairline cracks in the water bowl.
Unfortunately the local supplier had gone out of business by then, so I contacted Mypressi directly. They offered to send me a replacement, for which I had to pay 40 USD for international shipping.
They sent a completely new unit, apparently the improved version because the water bowl had a shot counter.
But this second unit was much worse. When screwing on the end cap, at about 1 or 1,5 turns from the final position, the gas suddenly leaked out massively. It made a loud hissing sound which diminished somewhat when I continued to screw it on. The last turn towards the final position gave a lot of resistance - very hard to turn to the end. But even in the final position it kept leaking (could still hear it). Only if done quickly, a shot or two could be pulled, but then the cartridge was empty.
Since they had sent me a faulty unit I contacted them again. They apologized and offered to send me another unit, but again I had to pay 40 USD for international shipping. I accepted reluctantly - hoping this time the problem would be solved.
No. 3 arrived, but again it had a leakage problem. This one seemed to work normally at first, but it could not hold the gas until the next day. When I pulled a double or two, the next day no gas was left.
On No. 3, I noticed that when I pressed the gas button while it was empty, the hissing sound was quite different from the other models - it was not a continuous hiss (like one long "ffffffffffffft"), but ,many short hisses in a row - like "ft-ft-ft-ft".
After that I did not contact Mypressi again - paying another 40 USD not knowing if I would really get a functioning unit was out of question.
Instead, I started some tests to figure out where the problem might be. I interchanged various parts, used different gas cartridges, and always took a note of the results.
I interchanged parts between the different units to see if I could find a combination that would work properly. So I used unit #1 with its proper end cap and also with the end caps from unit#2 and unit #3. I did similar test with units #2 and #3, using gas capsules from three different manufacturers each time.
Unit #1 - original mypressi, first model.
Surprisingly, all end caps to worked okay on this unit. I could pull at least 4 doubles with each combination. The Mosa cartridges seemed to give slightly better results, followed by Liss while Isi was worst.
I was quite surprised because in the beginning cartridges had on average not yielded more than 3 doubles. I realized that this was probably because I had ground too fine and/or tamped too hard then - in the beginning shots had taken 30-40 seconds, so the shots took more gas and thus fewer shots were possible.
So now I finally have a unit that works (plus lots of spare parts) - but quite pricey as I do not live in the states where shipping is free.
Unit #2 - new, improved model with shot counter
All end caps failed - with all of them, gas leaked massively before the end cap was screwed on completely (see above).
Unit #3 - new, improved model with shot counter and a silver mark on the water bowl
All end caps failed - in all test scenarios, the gas cartridges did not last until the next day.
The "it's not the end cap issue"
From that experience I think this is not an "end cap issue" but related to the main handle. All my end caps worked well on one main handle, but they failed on the other two. So there must be something is wrong with the units themselves.
Maybe some other Mypressi users have an hints as to what the real cause of the problem might be? I am wondering if they are really messed up, or if it might be something that can be fixed (gaskets?)? I still find it hard to believe that they have sent me two faulty units in a row....
Another pain (for me) is the spout. This metal spout is attached to the lower plastic half by two small bolts. It has fallen off on two my units - the first went off when the unit had toppled over and rolled over the table. The second unit had fallen off the table (basically my fault, luckily nothing else was damaged). The real problem is that a loose spout cannot be be pushed back on - I tried real hard.
The Mypressi can topple over easily due to it's high center of gravity. A slight push or a clumsy movement can make it fall to the side, and then it will roll away because of its spherical shape. The spout will take a sideway blow and usually fall off.
So one should pay good attention when handling it - be careful when you put it down, make sure you do not hit it accidentally etc. It would be good if Mypressi would change the design here to allow to put the spout back on, i.e. something that is a bit more forgiving.
Please do not get me wrong - I do not mean to give a negative impression on the Mypressi. The Mypressi makes excellent espresso, much better than many entry-level machines in my opinion, I am just trying to figure out some of the initial problems of that fairly new product. Customer service is normally great and very responsive, but if you do not have local dealer it can be costly.