Tech support from Chris Coffee did call me on Sunday and offered the quick fix scenario. The lever
itself was bottoming out on the front frame, and would not alllow the steam valve to shut off. I was
able to ever so slightly bend the L-shaped bracket (that held the valve in place) to a more upward position.
This kept the lever from bottoming out on the frame.

Today I got an email from CC with a picture labeling the parts. They further explained, in detail, a couple of different routes to move the lever upward - and eliminating the problem. Really nice touch!

I think I have used the right vendor for my purchase.

Thanks for everyone's input!

I think I have used the right vendor for my purchase.

I agree!