javabob wrote:(gulp) I just put in my order for a GS/3. I'm having repair issues with my Giotto Premium which triggered my itchy "click to order" finger! Two of the main reasons I chose the GS/3 is that it apparently can be up and running within a half-hour of delivery, and also that its footprint is quite small. (It's less than 2/3 the volume of a Cyncra, for instance.) Two quick questions: will it take a long time to program everything in or does it come ready to pull a typical shot? I was told that the serial number was in the 400's; what is the significance of this?
Also, let me send out a big "Thank You" to everyone who has submitted posts detailing their experiences with this machine; there's so much good information here that it really helped me with my decision.
I'm going to assume that you already know how to make espresso and have a good grinder, so all you have to do is to adapt to this new one. If I'm wrong about that, than disregard everything below!
No matter what anyone tells you about any new piece of equipment, be it a new espresso machine, a new computer, or even a new printer, it always takes a lot longer than you anticipated. Problems crop up and sh*t happens. So I personally think it is ridiculous to expect that you can pull shots on this or any other machine 30 minutes after opening the box. For one thing, the machine can't possibly heat up thoroughly enough in 30 minutes, assuming you could fill it full of water and get it turned on in 1 second, to be ready to use in 30 minutes. This is not a Silvia level machine.
I expected to have my GS3 set up in an hour or so, and it took several hours including the need to drive 12 miles and back to the nearest hardware store that has a decent selection of brass plumbing fittings, in order to plumb it in. This is even with the advance knowledge of what fittings the machine came with and what plumbing stuff I had laying around the house. Some problems just can't be anticipated. If you plumb it in then getting the drip tray to drain properly could take time, depending upon your home setup. I never assume anything in a situation like this. What if the shipping company damages the thing en route?
As to programming it, assuming that the dealer hasn't done anything to the stock arrangement, it should work ok without having to program anything. I still haven't bothered to program in shot volumes, and I've had the thing for more than a week now, and this morning was the first time I used the Chrono function instead of a small kitchen timer. It isn't that I would rely on shot volume programming to end my shots, but rather I'd like to have something reasonable in there for unanticipated situations such as the UPS man coming to the door as I'm midway through pulling a shot. For the most part, basic simple usage of the machine is intuitive.
I can't tell you for sure how old your machine is, however my machine has a serial number in the high 500s, and was manufactured around 14 months ago, so yours is definitely older, maybe a year and a half old. Hopefully the dealer or LM has reflashed the firmware to the current version (mine was reflashed).
Good luck, and have patience! You will probably own this machine for a while.
ken