by Ken Fox on Sat Nov 20, 2010 12:28 pm
I don't want to get into the nitty gritty of this discussion, because I have very little personal experience working on the Andreja Premium, however:
I have friends who purchased an Andreja Premium about 6-7 years ago. It gave them good service for about 5 years, and then they started having plumbing problems with it, specifically with steam leaks coming out of fittings on the "top" of the boiler. These leaks caused all sorts of predictable problems such as throwing the GFCI which it was plugged into, flipping the circuit breaker in the panel, etc. The worst, but not the only, leak they had was at the junction between the boiler and the heat exchanger.
Various fixes were tried including a cross country trip (for the machine) to Chris' repair facility, 2 trips to a more local professional espresso repair facility in the nearest big city (160 miles from where we live), plus (later) their own attempts to fix the leaks, guided by Chris' technicians on the phone. This included the use of various sealants, the one I remember being "20 wraps of teflon tape."
In the end, nothing worked and they junked the machine, but not before having wasted at least $350 in attempted repairs.
The feedback they got from Chris' techs was somewhat confusing, something about a redesign of the boiler, in that it is now made of a different metal than before (I forget the specifics; it was a year and a half ago). The "local" tech was much more direct; he told them (and me, since I picked up the machine one of the times) that the machine was very poorly designed regarding the fittings coming off the boiler, that there was nothing he could do to fix these leaks that would last for more than a few weeks. He advised them to replace the machine. This is a fellow who regularly fixes high end multigroup machines, not some garage-based klutz.
I believe that these shortcomings have been addressed in the newer Andrejas, however if this is an old one, you may be headed down a road with no clear destination in sight. I hope not.
ken
What, me worry?
Alfred E. Neuman, 1955