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Elektra Semiautomatica SXC will not heat up.

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Link to "Elektra Semiautomatica SXC will not heat up."by cbrew on Tue Jan 13, 2009 10:17 am

Can anyone help with my problem?. I have the semiautomatic which is about two months old. I decided to give the boiler a descale. I emptied the machine on its side through the steam wand, filled up with descaler, heated up and waited two hours. I then emptied the boiler, filled up with fresh water, then emptied again and turned the machine upright again to fill with RO water, this time the lights did not come on. I remove the yellow cover at the base and pressed the reset button, there was a click, the lights came on again and I filled up with RO water and started to heat the boiler. The boiler reached mid temperature and did not get any hotter. I let the machine go cold and turned on again, the lights came but the boiler did not even get warm. Can anyone help with my problem please. Also does anyone know if I can download a breakdown of the machine in case I need to work on it, thanks, ray.
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Link to "Elektra Semiautomatica SXC will not heat up."by stefano65 on Tue Jan 13, 2009 11:54 am

That is the gauge temp pressure reading?
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Link to "Elektra Semiautomatica SXC will not heat up."by cbrew on Tue Jan 13, 2009 1:47 pm

Hi stefano65 the temp reading is zero because the boiler does'nt heat up. The lights are on and everything works but the boiler, ray.
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Link to "Elektra Semiautomatica SXC will not heat up."by stefano65 on Tue Jan 13, 2009 3:55 pm

I misread I thought you said it was getting warmer
if you are sure that you did reset the
thermostat
then check for voltage at the heating element terminals
if you get a voltage reading
then you heating element took a dive
if not trace back voltage to thermostat and pressurestat
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Link to "Elektra Semiautomatica SXC will not heat up."by howard seth on Tue Jan 13, 2009 5:01 pm

Make sure you really hit that reset button firmly again.

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Link to "Elektra Semiautomatica SXC will not heat up."by cbrew on Tue Jan 13, 2009 7:18 pm

Thanks for the help lads, I have pressed the button real hard and it worked and now the boiler is working again, many thanks, Ray.
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Link to "Elektra Semiautomatica SXC will not heat up."by cbrew on Wed Jan 14, 2009 3:12 pm

I am looking for help again, I thought my boiler was working because the light came on. The boiler is still not heating up. How do I check for voltage at the heating element terminals to see if the element is broken. I have multimetre
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Link to "Elektra Semiautomatica SXC will not heat up."by another_jim on Wed Jan 14, 2009 6:11 pm

There's a "boiler on" light on the right that lights when the heater engages. Is it lit? If not, you have a pstat problem.

If it is lit, unplug the machine and turn it off. Do a continuity/resistance check on the two boiler terminals -- it should read around 13 ohms. If it reads as open, the heater has failed and needs to be replaced. You'll need to send the machine in or check with Stefano if your DIY is up to snuff.

If the heater wattage reads OK, there's a loose connection which you'll have to hunt down.
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Link to "Elektra Semiautomatica SXC will not heat up."by cbrew on Thu Jan 15, 2009 11:25 am

Hi jim the boiler light come on and everything seems to work except the boiler. I have checked with the multi metre and there is no reading at all, also no noise from the continuity check. The power is definitely going to the terminals, I got a full voltage reading so it looks like the element has failed. I am quite good at diy, is it a difficult job to replace the element?. Ray.
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Link to "Elektra Semiautomatica SXC will not heat up."by another_jim on Thu Jan 15, 2009 8:09 pm

Sorry to hear it -- if there's no continuity, the heater is fried. This happened to me once on another machine -- the heating element had a slightly cracked case which failed immediately during the acidic descale. I've never replaced the heater on the Elektra. You can email your vendor, Stefano or Jim P, and set up a talk with their tech people. They'll tell you what's involved, so you can tell whether it's something you're set up to do..
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Link to "Elektra Semiautomatica SXC will not heat up."by cbrew on Fri Jan 16, 2009 8:20 am

Thanks for the information Jim, I live in the UK and so far I have not been able to find anyone who does elekra spares, I am searching at this moment. If I have no luck I will send machine back to Elektra Italy. Got my gaggia up and running again, regards Ray.
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Link to "Elektra Semiautomatica SXC will not heat up."by stefano65 on Fri Jan 16, 2009 10:16 am

There is an elektra importer in the UK is a big coffee roasting company
called ( not sure about the spelling )
Matthew Algie
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Link to "Elektra Semiautomatica SXC will not heat up."by erics on Fri Jan 16, 2009 12:41 pm

cbrew wrote:. . . I have the semiautomatic which is about two months old.

Let me first say that I know nothing about your machine other than what I have read and pics I have seen in Jim S's fine review. Now I do realize that circumstances differ from user to user but removing a heating element from a machine that is under warranty(?) would not necessarily be on my list unless there were no other alternative. Furthermore, there APPEARS to be a few items :) you need to remove to gain access to the element and that, by itself, could be the source of a headache or two.
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Link to "Elektra Semiautomatica SXC will not heat up."by Address7 on Fri Jan 16, 2009 1:42 pm

Hello, sorry to hear about the problems with your Semi. When I lived in the UK, Costa Coffee sold Elektra machines. I do not know what their relationship with Elektra is today, but you could start there, they may be able to help. My guess is that they would recommend shipping back to Elektra Italy, I doubt Costa has any UK warranty service. Doing a quick Google search found a few importers, but no one who seemed to represent the full line. Good luck.

Enjoy your experience.
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Link to "Elektra Semiautomatica SXC will not heat up."by cbrew on Fri Jan 23, 2009 10:37 am

Hello again, just an update on the machine. I have some had some very good advise from Stafano's espresso care. He sent me a breakdown of the machine and some tips on removing the base. Hope to have the machine working agian soon. Thanks to all at HB for your help. Ray.
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Link to "Elektra Semiautomatica SXC will not heat up."by Address7 on Fri Jan 23, 2009 5:20 pm

Hi Ray - just a (selfish) suggestion - would you document the steps you follow for replacing the heating element? During a descale, I tore my machine down fairly far, but stopped short of removing the element, it seemed a little trickier than the diagrams I had on hand suggested. For those of us who have a machine out of warranty, we may someday be faced with attempting our own replacement or sending it out to be done, and a few pics and notes of what works (and doesn't) could be helpful in making a decision.

By the way, not sure what part of the UK you are in, but if you are ever down in Brighton, swing in to Red Roaster on St. James St. Tim is the owner, he has a roaster on the premises, and he and his crew make sublime espresso and cappas.

Enjoy your experience, James
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Link to "Elektra Semiautomatica SXC will not heat up."by cbrew on Tue Feb 17, 2009 1:03 pm

James asked if I would document the steps to replace the heating element, I will try my best. Tools needed, set of mm open ended spanners from 16mm downwards. 8mm socket is ideal to remove the base bolts if you have one and screw drivers, (posi and blade). To begin remove the posi screw located under the drip tray, unscrew the nut connecting the fill pipe below the water reservoir, unscrew the pipe at the bottom of the boiler where it goes through the base using a 12mm spanner.Turn the machine over and place on the floor. Put a box or anything you have, to come level with the base of the machine, this is to rest the base on when you remove it,see photo. To begin, remove the plastic base cover, remove the pressurestat, then remove the flexible pipe, pull the wires off the heating element and make note to replace correctly. untighten the pressurestat pipe from the heating element using the 22mm spanner and remove. Next untighten the other pipe from the heating element and the nut that connects to the solenoid valve and remove the pipe from the element. Now gently pull out the probe of the element safety switch and put out of the way. Now remove the four bolts holding the base to the boiler using the 8mm spanner or socket. There are two (in my case) black wires coming into the base from the brew head, these have to be pulled off the connectors, one from the solenoid and the other from the brew switch, make a note where to replace. The reason for disconnecting these wires is when you lift off the base the wires travel down through the rubber grommet in the base and gives you enough slack so you can place the base on the box which you put next to the machine, (remove the base). Having done that the rest is easy. Using the screw driver remove the screws and pull out the heating element, make a note how to replace the new element in the same position. Before fitting the new element I poured a half ltr of water into the boiler so that when I had replaced everything and turned the machine the right way up I could check for leaks, and also when I started the machine up again I would have water covering the heating element. Refit the new element. Place the plastic insulator onto the boiler with the cut out facing the drip tray. Lower the base with your left hand and with your right hand guide the pipe through the rubber grommet in the base onto the boiler. Make sure every thing is lined up as before and replace the bolts and tighten using the 8mm spanner. Replace everything in reverse order and the job is done. I hope this will help some one. Ray.
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Link to "Elektra Semiautomatica SXC will not heat up."by Address7 on Tue Feb 17, 2009 1:24 pm

Cheers Ray, very helpful and thorough instructions. I have bookmarked the thread for future reference. Great idea to protect the finish while you work on the machine.

Glad to see you are back up and running again. Hope your machine is trouble free from here out.

Enjoy your experience, James.
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Link to "Elektra Semiautomatica SXC will not heat up."by another_jim on Tue Feb 17, 2009 5:17 pm

Nicely done. Thanks for the writeup. It'll help anyone who needs to do major repairs on the Semi.
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Link to "Elektra Semiautomatica SXC will not heat up."by IslandAddict on Sat Oct 24, 2009 2:33 pm

Thanks so much for posting the boiler replacement instructions. It would have taken me all day to figure it out on my own. With the instructions I did it in about an hour. I'm not thrilled that the machine has needed a new p-stat and boiler in less than 18 months of use, but I still love it. Blinded by beauty I guess, not to mention by great espresso.
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