James asked if I would document the steps to replace the heating element, I will try my best. Tools needed, set of mm open ended spanners from 16mm downwards. 8mm socket is ideal to remove the base bolts if you have one and screw drivers, (posi and blade). To begin remove the posi screw located under the drip tray, unscrew the nut connecting the fill pipe below the water reservoir, unscrew the pipe at the bottom of the boiler where it goes through the base using a 12mm spanner.Turn the machine over and place on the floor. Put a box or anything you have, to come level with the base of the machine, this is to rest the base on when you remove it,see photo. To begin, remove the plastic base cover, remove the pressurestat, then remove the flexible pipe, pull the wires off the heating element and make note to replace correctly. untighten the pressurestat pipe from the heating element using the 22mm spanner and remove. Next untighten the other pipe from the heating element and the nut that connects to the solenoid valve and remove the pipe from the element. Now gently pull out the probe of the element safety switch and put out of the way. Now remove the four bolts holding the base to the boiler using the 8mm spanner or socket. There are two (in my case) black wires coming into the base from the brew head, these have to be pulled off the connectors, one from the solenoid and the other from the brew switch, make a note where to replace. The reason for disconnecting these wires is when you lift off the base the wires travel down through the rubber grommet in the base and gives you enough slack so you can place the base on the box which you put next to the machine, (remove the base). Having done that the rest is easy. Using the screw driver remove the screws and pull out the heating element, make a note how to replace the new element in the same position. Before fitting the new element I poured a half ltr of water into the boiler so that when I had replaced everything and turned the machine the right way up I could check for leaks, and also when I started the machine up again I would have water covering the heating element. Refit the new element. Place the plastic insulator onto the boiler with the cut out facing the drip tray. Lower the base with your left hand and with your right hand guide the pipe through the rubber grommet in the base onto the boiler. Make sure every thing is lined up as before and replace the bolts and tighten using the 8mm spanner. Replace everything in reverse order and the job is done. I hope this will help some one. Ray.

