I've not been able to use my new LM GS/3 this week, due to a blocked Gicleur. A week ago I returned home from a month long trip to France, and shortly after firing up my GS/3, which I purchased a couple of months ago, I noticed that the flow rate was greatly diminished, and in fact continued to diminish to the point where the machine would barely produce a water flow of ~200ml/min, when normal flow would be roughly 350-450ml/minute. I had not experienced any such problems during my initial month of ownership. The flow was so reduced that it was hard to flush off the group screen in between shots. Shot timing became just plain "weird," with the first drops of espresso starting to flow off the bottomless PF after 10-12 seconds instead of about 6 seconds previously, and the flow then seemed to speed up rapidly, much more rapidly than before once the first few drops appeared.
These problems were similar to those reported by Dick Green in this thread:
La Marzocco GS3 pressure ramp takes longerSubsequent conversations with LM USA in Seattle confirmed that the problems I was experiencing were due to a blocked gicleur, and in fact I was told yesterday that after Chris' Coffee disassembled Dick's machine, they found the same problem, a clogged gicleur.
For those unfamiliar with this part, a gicleur is basically a short section of pipe in the water intake path feeding the grouphead, that has a very constricted diameter with the intention being to restrict flow and hence effect both the water distribution and flow out of an espresso machine's group head. A gicleur can have various effects on shot flow and distribution, giving what in essence is pre-infusion, among other things. Since a gicleur is by definition a finely constricted piece of pipe, it is (understandably) a prime location for water path obstruction in an espresso machine's group head.
La Marzocco's prescribed remedy for this condition is to disassemble the group head, to unscrew the feed tube from both the group head and the solenoid ends, to dislodge the offending particle, and then to reassemble using new group head seals/gaskets in order to prevent leakage. I don't have the needed replacement gaskets/seals yet, so this sort of repair will have to wait. Another option, suggested to me by Michael Teahan in LA (espresso parts guru and master technician/machine designer for Brasilia in the past) would be to use a fine wire from the solenoid side to try to dislodge the particle without having to disassemble the grouphead. I intend to try Michael's suggestion when I come back from a planned trip to San Diego just before Thanksgiving. I don't have access to the right kind of wire yet and I'm leaving on my trip shortly so the repair will have to await my return. If I'm unable to succeed using Michael's suggestion than I'll try the standard procedure to free the blockage. I can post more in this thread in 10 days or so giving the results of my repair efforts.
Michael told me that what I was describing, what happened to my machine and to Dick's, is what they call, in the industry, "new machine syndrome." This is basically explained by the fact that when espresso machines are manufactured there is a likelihood of small bits of grunge (metal shavings, etc.) from the manufacturing process ending up inside the boiler or tubing of an espresso machine. If you are unlucky, these tiny bits of debris can become impacted in critical areas such as gicleurs, causing problems requiring repairs.
As soon as this problem became severe, and it became obvious that I would not be able to use the GS/3 this week, I went down in the basement and carried my old vibratory pump driven (circa 1995) Cimbali Junior back up into the kitchen and fired it up. Although I also have a newer rotary version of this machine, the vibe is lighter and more easily carried and set up than is the rotary, so I chose the vibe. Fortunately, with my kitchen remodel of a year ago, I have two separate locations in my kitchen which can support an espresso machine. The GS/3, turned off, occupies one, and now the Cimbali Jr. Vibe occupies the other.
Some may want to know what have I observed in the quality of my espresso beverages after going from a vibe and a rotary Cimbali Jr., with much older designs, to the LM GS/3, and then back to the oldest of the Cimbali Juniors. In all honesty, the Cimbalis made very good espressos, as (did) the GS/3. The GS/3 is easier to use from the standpoint of temperature management. In my hands as an experienced user of the Cimbalis and someone who has not had trouble using the GS/3 before this current problem, I have not noticed any change in beverage quality between the GS/3 and the Cimbalis, including the oldest Cimbali, which was manufactured 14 years ago.
As I have posted a number of times before, espresso machines are fun to play with and newer ones with gizmos are even more fun. However, if one is simply interested in espresso quality, you are kidding yourself if you think that a move from an already very good machine (for example, a well made E-61 machine, or better) to a more expensive one, is going to revolutionize the results in your espresso cup. The improvements that I have made that manifest themselves in the cup, have been with using better raw materials (e.g. COFFEE), and with better grinders. The espresso machine itself is a distant third to these, beyond a decent level.
Finally, I'd like to thank several people who have been very helpful to me in dealing with this blocked gicleur problem with the GS/3, in no particular order, Bill Crossland, Michael Teahan, and Roger from La Marzocco USA.
ken
EDIT: 12/6/2009
Please read my post made today on page 4; after two attempts with the guitar string it was necessary to disassemble the group head in order to resolve the clogged gicleur in my machine.