Anyone send in a Mypressi TWIST for rebuild lately?
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- Posts: 21
- Joined: 10 years ago
I sent my mypressi twist in for a rebuild almost a month ago. I also ordered 2 shower heads. I can't get a response to get an estimate on when I'll get it back. I've sent 3 emails and haven't gotten a response yet. Anyone sent one off for rebuild recently and got it back?
- Randy G.
- Posts: 5340
- Joined: 17 years ago
The "latest" on their site from their twitter acct. states:
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Reconditioned TWISTs, Upgrades and Warranty Repairs
Posted by Stephen O'Brien on March 02, 2013 0 Comments
Just a quick post to announce that we are short on the components required to recondition TWISTs. We also are facing delays with upgrades and warranty repairs while the factory produces a new run of the necessary components. Unfortunately this can take a while so I'd estimate there's a delay of about a month. For this reason we've taken the upgrade service down for now from the web site. Warranty repairs will also have a similar delay, although we'll endeavour to process them as quickly as possible.
Apologies for any inconvenience caused.
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A month delay, stated {edit} five months 17 months ago.
The "V2" is marked "SOLD OUT" on the main page
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Reconditioned TWISTs, Upgrades and Warranty Repairs
Posted by Stephen O'Brien on March 02, 2013 0 Comments
Just a quick post to announce that we are short on the components required to recondition TWISTs. We also are facing delays with upgrades and warranty repairs while the factory produces a new run of the necessary components. Unfortunately this can take a while so I'd estimate there's a delay of about a month. For this reason we've taken the upgrade service down for now from the web site. Warranty repairs will also have a similar delay, although we'll endeavour to process them as quickly as possible.
Apologies for any inconvenience caused.
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A month delay, stated {edit} five months 17 months ago.
The "V2" is marked "SOLD OUT" on the main page
EspressoMyEspresso.com - 2000-2023 - a good run, its time is done
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- Posts: 21
- Joined: 10 years ago
On the website upgrade page it said that the service would be available in July. Now it just shows the standard upgrade page with the price. You would think someone could reply to my messages even if it's to tell me it's going to be a while. I have a feeling I'm out $90 and my twist.
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- Posts: 65
- Joined: 11 years ago
I'm guessing they're out of business. Their page has been out of stock since the beginning of the year and I haven't heard from support in almost a week now (mine is starting to have issues).
Such a shame...loved the device and a v3 could have been amazing.
Such a shame...loved the device and a v3 could have been amazing.
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- Posts: 1
- Joined: 10 years ago
Had a cracked showerhead on my twist in August 2013, got a quick reply and replacement part then.
Now have a different problem (the metal lock mechanism has worn loose on the bowl) this time no reply to my message, 12 days ago and counting...
Their website shows © 2014 Espressi, Inc. in bottom left corner, so guessing that if they have gone out of business it was recently... You would think they might at least post a notice on the webpage if that had happened.
Now have a different problem (the metal lock mechanism has worn loose on the bowl) this time no reply to my message, 12 days ago and counting...
Their website shows © 2014 Espressi, Inc. in bottom left corner, so guessing that if they have gone out of business it was recently... You would think they might at least post a notice on the webpage if that had happened.
- canuckcoffeeguy
- Posts: 1286
- Joined: 10 years ago
Try writing directly to this e-mail address:
support@mypressi.zendesk.com
I got in touch with them in June, when I needed a new showerhead. When I e-mailed directly I heard back from them.
support@mypressi.zendesk.com
I got in touch with them in June, when I needed a new showerhead. When I e-mailed directly I heard back from them.
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- Posts: 343
- Joined: 12 years ago
Someone from São Paulo, Brasil, made a comment that his Twist had arrived (from repair), this week.
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- Posts: 21
- Joined: 10 years ago
Got an email today saying everything shipped.
- spressomon
- Posts: 1908
- Joined: 12 years ago
Hope you guys have better luck with your mypressi rebuilds than I have! I have less than 50 shots on the most recent rebuild, performed earlier ths year, and it's proving unreliable yet again. It's the same old 'pull the trigger and nothing happens' syndrome that has plagued all of my mypressi TWIST V2x units...
No Espresso = Depresso