by grong on Sat Sep 26, 2009 6:31 pm
I used to love Peet's—it is where I learned to love coffee and espresso. It is also where I bought my first espresso machine. Here's how that went in those days. If you expressed an interest in buying an espresso machine, you scheduled an appointment with a manager who was familiar with all the machines they carried, about four or five—la Pavoni, Gaggia, Rancilio. When you arrived at the appointment, all the machines were hot and ready to go. The manager worked all the machines and let you work all the machines, including grinders for sale. There was no shortage of beans, and the beans were roasted according to what brought out the best in the beans. There was also the signature Peet's slow roast. At the end of the session, you were free to buy the machine of your choice or hold off, and the hand's on comparison with expert guidance made a confident decision much easier. What great service and coffee.
At some point Peet's went on the stock exchange. It is my estimate that to appeal to shareholders the brand had to be distinguished from others, and the way they did it is to emphasize the roast, such that any Peet's coffee you sipped had a distinguished character, not of a particular bean, but the Peet's roast, to the point of caricature.
So I really enjoyed Peet's beans in the past, but I think the prominence of the roast character these days is to the detriment of the cup.