ThaRiddla wrote:RE: Black Cat - Black Cat has always been something we take great pride in, put forth tremendous efforts toward and do our best to make it excellent. To us, that seemed like it deserved more than just being a blend in our lineup. That's why we've expanded the scope of what "Black Cat" is. It's become it's own project...
Intelligentsia is a project -- a business project hoping to succeed, and so far doing just that! That's true with ANY business -- it's a work-in-progress, a project that one is forever fine-tuning, tweaking, adjusting to all sorts of "real world" conditions and events.
Black Cat WAS the name of a specific blend/type of coffee. Now it's become a
brand name . . .
Instead of Intelligentsia (brand) "Black Cat" (blend), Intelligentsia (brand) "House" (blend), or Intelligentsia (brand) "Breakfast" (blend) -- there are now two brand names: Intelligentsia (brand) Black Cat (brand) "Espresso" (blend), Intelligentsia (brand) Black Cat (brand) "Organic Espresso" (blend), or Intelligentsia (brand) Black Cat (brand) "Decaf Espresso" (blend) . . . let alone the specific
types (rather than blends) -- Intelligentsia (brand) Black Cat (brand) Micro-Lot "Finca Santa Teresa Espresso" (type), or Intelligentsia (brand) Black Cat (brand) Single Origin Espresso: "La Maravilla, Guatemala" (type).
I've yet to figure out the advantage of a second branding in terms of marketing. It dilutes the power/name recognition of "Black Cat" and muddies the proverbial waters. For example, which scenario is more advantageous to Intelligentsia:
Scenario No. 1:
Coffee Drinker #1: "Wow, have you tried Intelligentsia's Black Cat Espresso? It's fantastic!"
Coffee Drinker #2: "No, I haven't -- I'll have to get some and check it out."
Scenario No. 2:
Coffee Drinker #1: "Wow, have you tried Intelligentsia's Black Cat Espresso? It's fantastic!"
Coffee Drinker #2: "Which one?"
Part of marketing is all about clarity of image in the mind of the consumer -- brand name recognition. It doesn't matter what company actually manufactured the facial tissue, most Americans still call it a "Kleenex." Now there are a veritable "stable" of various Black Cats out there . . . and we all know how difficult it is to herd cats . . . .
Cheers,
Jason
P.S.
To the folks at Intelligentsia: I enjoy your coffee, and make it a point to swing by the Silver Lake location whenever I'm in LA, no matter how far out of my way it is (and it's usually considerably out of my way!). I hope you continue to enjoy commercial success, and maintain the high levels of esteem in the hearts of coffee lovers (and home baristas) everywhere. I hope I'm wrong in my opinions of the "Black Cat Project" causing more confusion than clarity. Indeed, I've been wrong before in my marketing career! Hopefully this is one of those times . . .