HB wrote:Keep in mind that when buying new from a reputable vendor, a lot of what you pay for is service after the sale. The espresso equipment we discuss on this site has a small, specialized market. While everyone enjoys a bargain, if something goes wrong with the equipment later, you may regret saving a fraction of the purchase price when parts/service/advice are needed. As the website owner, I am admittedly biased, but I believe the HB sponsors are among the best vendors on the Internet; you can find them listed under Commerce on the Resources page.
HB wrote:I assume you're referring to this video:
If you follow comments in the forum, you'll soon learn that Chris' Coffee Service is very service oriented; one thing he prides himself on is identifying potential service issues in the field and incrementally introducing improvements in later shipments. I see how the video's emphasis on the internal components may have led you to conclude you'd be signing up for DIY repairs, but I believe it speaks to (a) Chris' penchant for addressing problems before you'll encounter them, and (b) enabling you or a modestly handy DIY friend to do your own repairs. Keep in mind that at this level of equipment, the expectation is that they'll be in service for a long, long time. There are parts that will eventually wear out (e.g., gaskets, pressurestats), but unlike most consumer products, they can be repaired with little fuss at reasonable expense.
When shopping around for espresso equipment, consider the advice I shared in How to choose an espresso machine and grinder at the "right" price:
JmanEspresso wrote:I personally used to own the Quickmill Anita, purchased from Chris Coffee about 2 1/2yrs ago now.
While I had it, she was a great machine to use. Never really had any issue's with it, except for the pressurestat going. Its inevitable, eventually, they'll fail. But, its a piece of CAKE to put a new one in, so, don't even worry about it.
Aside from that, the only stuff you're looking at is changing the grouphead gasket and screen as needed, and keeping the machine clean. Otherwise it should be smooth sailing with delicious espresso.
Jebez wrote:I'd like one that feels heavy and substantial (all metal). I don't have large hands, as such, I'm assuming that that a shorter model would be more comfortable. As for flat, on concave, what do you use?
HB wrote:All metal and heavy narrows the choices. How about the Buffalo tamper (20 ounces, all stainless)? Another possibility is the Coffeelab Design tamper. Adjustable height, good grip. Or another of my favorites, the TORR tamper. The Nero is all metal and has a unique XS piston shape (you can special order the trapezoidal if you want to try some serious nutation action). The choices I listed are high on workmanship / uniqueness. If you prefer to spend less, the Prima Coffee tamper is a price performer and even comes with a nice velvet carrying pouch.
I prefer the convex pistons. But to be honest, my choices are more about ergonomics and appreciation of craftsmanship. Espressoparts.com sells cheap "make do" tampers that are functionally equivalent to the pricey models. The HB Tamper Roadshow gives you even more models to consider.