Jack, to be honest I have never ever tried an HX. What turned me down was the idea of the long flush before brewing. And I just wanted to get rid of surfing and flushing.....
I have read that most of the issues designing home double boiler machines come down to have them working properly at 120 volts /15 amps. If you check, most of the current model being offered are either 20 AMPS or the boilers never heat at the same time, like Mini Spaziale and Brewtus.
As I said, I come form a Silvia, the golden standard of single boiler machines and I do not miss her a BIT and I loved her like no other.
The only annoying issue with either HX or double boilers is that it is a pain in the arse to descal them, therefore, you have to be cautious about the hardness of the water you are using. To hard would ruin your machine in months, on the other hand, distilled ( the softest) would cause issue with the auto refill. Therefore, I purchased a digital TDS (13 bucks in Ebay) to measure it, and I just mix them out
